Shipping policy
Last Updated: August 14, 2026
At Vedic Jap, we aim to provide a smooth and reliable delivery experience for every order. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.
1. Shipping Locations
We currently offer delivery across India, subject to the serviceability of the customer's address.
Shipping availability may vary depending on the delivery location, courier serviceability, and product.
2. Order Processing Time
Orders are generally processed and dispatched within 1–3 business days after successful order confirmation and payment.
Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.
3. Delivery Time
After dispatch, estimated delivery times are generally:
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Metro & major cities: 2–5 business days
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Other locations: 3–7 business days
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Remote areas: 5–10 business days
These are estimated delivery timelines and are not guaranteed.
Actual delivery times may vary depending on the destination, courier partner, weather conditions, holidays, logistics conditions, and other circumstances beyond our reasonable control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is placed.
From time to time, Vedic Jap may offer free-shipping promotions or free shipping on orders above a specified minimum value. The applicable offer will be displayed on the website.
5. Order Tracking
Once your order has been dispatched, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or other available communication channels.
Customers can use the provided tracking details to monitor the shipment status.
6. Delivery Attempts
Our courier partner may make multiple delivery attempts.
Customers should ensure that:
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The shipping address is correct and complete.
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The provided phone number is active and reachable.
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Someone is available to receive the package.
If an order is returned to us because of an incorrect address, repeated failed delivery attempts, refusal to accept the parcel, or recipient unavailability, additional shipping charges may apply for re-dispatch.
7. Delayed Deliveries
Occasionally, deliveries may be delayed due to circumstances beyond our reasonable control, including:
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Weather conditions
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Natural events
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Transportation disruptions
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Courier delays
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Public holidays
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High order volumes
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Remote-area delivery restrictions
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Government or regulatory restrictions
Vedic Jap will make reasonable efforts to assist customers in tracking delayed shipments. However, we cannot guarantee delivery dates controlled by third-party logistics providers.
8. Damaged Package
If the outer package appears seriously damaged, opened, or tampered with at the time of delivery, customers should:
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Take clear photographs and/or videos of the package.
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Record a continuous unboxing video before opening the package.
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Contact Vedic Jap as soon as possible.
For damaged-product claims, please refer to our Return & Refund Policy.
9. Wrong or Missing Product
If you receive a wrong product or an item is missing from your order, please contact us within 24 hours of delivery.
Please provide:
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Order number
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Clear photographs/videos of the package
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Clear photographs/videos of the products received
10. Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information at checkout.
Vedic Jap is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
If an address correction is required after an order has been dispatched, additional charges may apply, and successful modification will depend on the courier partner.
11. Cash on Delivery
Where Cash on Delivery (COD) is available, the option will be displayed during checkout.
COD availability may depend on the customer's location, order value, and courier serviceability.
12. International Shipping
At present, Vedic Jap primarily focuses on deliveries within India.
If international shipping becomes available, applicable shipping charges, customs duties, taxes, and import-related charges will be communicated according to the destination and applicable requirements.
Unless specifically stated otherwise, any customs duties, import taxes, or destination-country charges will be the responsibility of the customer.
13. Contact Us
For shipping and delivery assistance, please contact us:
Vedic Jap
Email: vedicjapofficial@gmail.com
Phone/WhatsApp: +91 9725047926
Business Address: AR Mall, Mota Varachha, Surat, Gujarat – 394101, India
Vedic Jap reserves the right to update this Shipping Policy from time to time. The latest version will be published on this page.
Thank you for choosing Vedic Jap.