Terms of service

Last Updated: August 14, 2026

Welcome to Vedic Jap. These Terms of Service ("Terms" or "Terms of Service") govern your access to and use of the Vedic Jap website and your purchase of products from us.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Vedic Jap

Vedic Jap is a spiritual and lifestyle brand offering products such as:

  • Rudraksha Malas

  • Karungali Malas

  • Crystal Bracelets

  • Rashi Bracelets

  • Dhan Yog and other spiritual bracelets

  • Tiger Eye, Citrine, and other crystal products

  • Brass Akhand Diyas

  • Pooja and spiritual accessories

  • Other traditional and spiritual lifestyle products

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing on behalf of another person or entity, you confirm that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

However:

  • Natural products may vary in colour, shape, size, texture, and appearance.

  • Rudraksha, Karungali, crystals, and other natural materials may have individual variations.

  • Product colours may appear slightly different depending on your device or screen.

  • Product images may contain styling or display elements that are not included with the product unless specifically mentioned.

  • Availability and product specifications may change without prior notice.

Minor natural variations do not necessarily constitute a product defect.

4. Spiritual & Traditional Information

Vedic Jap products are offered as spiritual, traditional, cultural, and lifestyle products.

Descriptions relating to Rudraksha, crystals, Rashi bracelets, Karungali, spiritual practices, or traditional beliefs are provided for informational and cultural purposes.

Vedic Jap does not guarantee that any product will provide specific financial, health, relationship, career, protection, or other outcomes.

Our products should not be considered a substitute for professional medical, financial, legal, or other professional advice.

5. Prices

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

The applicable price for an order is the price displayed at the time the order is successfully placed, subject to any obvious pricing errors.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation by email, SMS, WhatsApp, or other available communication methods.

An order may be cancelled or declined in circumstances including:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment failure

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Delivery restrictions

  • Other legitimate operational or legal reasons

If we cancel an order after payment has been received, an applicable refund will be processed according to our refund procedures.

7. Payment

We may offer payment methods such as:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Cash on Delivery, where available

  • Other payment methods displayed at checkout

Payments may be processed through third-party payment providers.

Vedic Jap does not normally store complete card, banking, or UPI credentials.

8. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Logistics conditions

  • Remote-area restrictions

  • Other circumstances beyond our reasonable control

Customers are responsible for providing accurate and complete delivery information.

9. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

For eligible damage, wrong-product, or missing-item claims, customers may be required to provide photographs, videos, or an unboxing video for verification.

10. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

Any eligible cancellation or refund will be handled according to our applicable policies.

11. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Provide false or misleading information.

  • Attempt to interfere with website security or functionality.

  • Copy, reproduce, or misuse our content without permission.

  • Attempt to gain unauthorised access to our website or systems.

  • Use our website for fraudulent transactions.

  • Upload malicious code or harmful material.

12. Intellectual Property

All content appearing on the Vedic Jap website, including but not limited to:

  • Brand name and logo

  • Product photographs

  • Graphics

  • Videos

  • Text

  • Product descriptions

  • Website design

  • Original marketing materials

is owned by or licensed to Vedic Jap and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, sell, or commercially use our content without prior written permission.

13. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, analytics providers, marketing platforms, and other technology providers.

Your use of certain third-party services may also be subject to their respective terms and policies.

Vedic Jap is not responsible for the independent policies or actions of third-party service providers.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify website functionality for maintenance, upgrades, security, or other operational reasons.

15. Limitation of Liability

To the extent permitted by applicable law, Vedic Jap will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party courier delays, payment-provider failures, technical interruptions, or events outside our control.

Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot legally be excluded or restricted under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, violation of these Terms, or misuse of our products or services.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

18. Changes to These Terms

Vedic Jap may update these Terms from time to time.

The latest version will be published on this page with the updated "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts and authorities having jurisdiction over the business location, subject to applicable consumer-protection laws and jurisdictional requirements.

20. Grievance & Customer Support

For questions, complaints, or concerns regarding an order or our services, please contact us:

Vedic Jap
Email: vedicjapofficial@gmail.com
Phone/WhatsApp: +91 9725047926
Business Address: AR Mall, Mota Varachha, Surat, Gujarat – 394101, India

We will make reasonable efforts to address customer concerns and complaints in accordance with applicable law.

21. Acceptance of Terms

By using the Vedic Jap website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, please discontinue use of the website.

Thank you for choosing Vedic Jap.